The Future at Lloyd’s: Digital Transformation in Insurance
Insurance leaders know the industry has to change. Large, long-established players are likely to get ubered unless they act to meet new and evolving customer needs in the digital economy.
With this in mind, Lloyd’s of London has published a prospectus outlining a future vision to become ‘nimbler and faster, offering customers outstanding products, services and insight, supported by technology, innovation and flexible, responsive capital’.
In this paper, our CEO James Smith draws out key points from the prospectus. And he considers what insurance leaders need to do to turn the vision into reality.
